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PUC Adopts Rules Requiring More Transparency From Power Suppliers

April 4, 2014

The Public Utility Commission has adopted new regulations that will require power suppliers to disclose more information about their rates and provide customers with the chance to change companies more quickly.

After hearing complaints about unexpected skyrocketing rates from about 9,000 Pennsylvania customers, the PUC voted Thursday to require more information and provide greater protections for residential and small business customers who choose variable rates.

Customers would receive more contractual information on the conditions of price variability and the cost of electricity per kilowatt hour, and would be granted the opportunity to change suppliers within three days to free themselves from unfavorable terms.

The new regulations must be approved by the Independent Regulatory Review Commission and by certain legislative committees.

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