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Attorney General Wants Details On Customers’ Electric Bill Spikes

February 27, 2014

If you have seen a drastic and unexpected spike in your electricity bill, Pennsylvania’s Attorney General wants to hear from you.

Attorney General Kathleen Kane says her office has already been contacted by hundreds of customers, and their complaints suggest the issue is mainly with variable-rate pricing deals.  Kane is telling those with complaints to provide documentation on your contracts, billing and supplier’s marketing practices.  Complaints with that documentation should be forwarded to the Attorney General’s Bureau of Consumer Protection.

Last week, the state Public Utility Commission voted to review the policies and rules that pertain to electricity generation suppliers.  A commission spokesman told Radio PA News at the time that they had fielded nearly 800 informal complaints from consumers about inexplicably larger bills.

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